7 Best Defect/ Bug Tracking Tools in Software Testing

Introduction

Bug tracking tools are defect life cycle management systems to keep track of the updates and follow-ups on bugs raised in the project. Bug tracking tools have provided a common medium for all communication regarding bugs: description, screen recordings, assignee, priority, bug severity, steps done, log management, and monitoring statistics. Some bugs need to be tracked down for months. Some of the bug-tracking stages include:

• Quality Assurance: Application is tested for the quality. In case there is a mismatch, a bug is reported.
• Active: Steps were taken when the bug was active. Assignee, reporter, and severity of bug are noted.
• Verification: Testing and retesting the application to ensure the bug is fixed.
• Bug Closure: After the verification, the bug is closed. The client or QA team themselves does the closure.
• Bug Reopened: If in the future, the same feature that was fixed has functional or non-functional issues, the bug is reopened.

7 Best Bug Tracking Tools

• Jira:

• 

  • Jira is a bug-tracking tool by Atlassian. Jira is used to manage Agile Framework.
  • Jira supports both Scrum and Kanban frameworks. Scrum framework uses the concept of Sprints.
  • Jira supports extensive reports-burndown charts, velocity graphs, burnup charts, etc.
  • Jira supports external plugins with Bitbucket, Slack, Teams, and Jenkins.
  • Jira contains a backlog board where all the task lists are pinned. Jira contains a free limited version as well.

• Bugzilla:

  • Bugzilla has advanced Search Capabilities features to find the bug using any of its features.
  • Email Notifications feature in Bugzilla is Controlled By User Preferences.
  • Bug Lists in Bugzilla in Multiple Formats like Atom, iCal, etc.
  • Bugzilla has Scheduled Reports based on Day, Week, and Hour by Email
  • Reports and Charts are also there in Bugzilla.

• Github:

• 

  • Github provides workflow integrations triggered by HTTP requests.
  • Github API event sources are triggered with a new branch, event, issue, and commit.
  • Github API actions to create issues, repositories, and search issues.
  • Github also provides integrations with Google Sheets, Dropbox, and AWS.
  • GitHub platform is free for individual developers.

• Trac:

• 

  • Trac is an open-source project for issue-tracking systems.
  • Trac provides integrations with version control systems like GIT and SVN.
  • Trac has a ticket system mechanism to find the issues.
  • Trac also is equipped with email notifications and configurable ticket workflow.
  • Trac also manages repositories using TrackRepositoryAdmin.

• Axosoft:

• 

  • Axosoft is the Scrum software for agile teams.
  • Axosoft has a feature to turn emails into support tickets.
  • In Axosoft, developers can Build unlimited Wiki pages for test cases.
  • Team can create a custom Portal for the customers to create and edit tickets.
  • Axosoft offers integrations with Slack, GitLab, GitHub, and Bitbucket.

• The Bug Genie:

  • The Bug Genie is an issue-tracking, development, and project management system.
  • It offers an Integrated wiki.
  • It also has LDAP authentication and OAuth2-enabled login functionality.
  • Bug Genie offers Customizable workflow support.
  • Time tracking is another feature of it.

• Zoho Bug tracker:

• 

  • Zoho is a scalable bug-tracking system used to manage bugs.
  • It records bugs with details like severity and due date, assigns them to users, and adds followers.
  • It also allows administrators to trigger updates and email notifications.
  • It allows customizing bug status and fields.
  • One can even add a personal touch to automated emails.